May i speak to your front office manager 能和你們前臺經理說話嗎?
To liaise with the front office manager on any guest complaints or problems 就任何客人的投訴或意見要及時向前廳部經理匯報。
Any rebates in excess of rmb 100 . 00 must be approved by the guest services manager or front office manager 任何超出人民幣100元的減免必須征得對客服務經理或前臺經理的批準。
To study and evaluate the operation and procedure of the concierge department , and suggest improvements to the front office manager 評價本部門的運作程序,向前廳部經理提出合理化建議。
Rebates may be approved at front desk by the guest services shift leader without immediate approval from front office manager up to a value of rmb 100 . 00 前臺對客服務主任領班在沒有前廳經理批準的情況下有權減免人民幣100元。